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Increased Revenue
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Increased Customer Satisfaction
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Increased Customer Retention
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Call 01584 810757 for further information
TMS Tricom
Tel: 01584 810757
TMS Tricom © 2015 All rights reserved
Receptionists are the face of your dealership and have more influence over your service customer’s visit than any other person. Allow your reception staff to have an instant, accurate view of the status of every vehicle in the workshop.
By providing the tools to allow receptionists to be proactive in client management, customer satisfaction and retention are automatically increased.
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Provides a ‘Window into the Workshop’
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Pro-active customer management including promise time enquiries
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Advance warnings for job over-runs
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Instant status reports and real-time information for all vehicles
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Customer allocation for receptionist responsibilities
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Dealer configurable vehicle management states for invoiced, collected etc.
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SMS messaging for customer progress updates
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Automatic customer follow up messages
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